Privacy Policy

Last Updated: 2025-08-01

SA Global Flooring (Pty) Ltd is committed to protecting your privacy and ensuring the secure handling of your personal information. This Privacy Policy outlines how we collect, use, and protect your data when you use our website, register for an account, or interact with our services and tools.

1. Who We Are

SA Global Flooring (Pty) Ltd
14 Coert Steynberg Street, Unit 9
Van Eck Business Park, Brakpan 1541
📧 info@sa-global.co.za
📞 064 539 5246

2. What Information We Collect

We collect and store the following data from users:

Account Registration:

Full Name
Business Name
Email Address
Contact Number
VAT / Registration Number
Estimated Monthly Volume
Company Location / Address

When Using the Calculator Tool:

Room Dimensions & Selections
Product Preferences
Customer Names, Addresses, and Project Details (entered manually)
Installation / Delivery Cost Estimates
Quote Results and Total Amounts

General:

IP Address
Browser and Device Information
Usage data (e.g. time on site, page views)

3. How We Use Your Information

We collect and process your information to:

Approve and manage retailer accounts
Provide access to restricted pages, pricing, and quote tools
Generate and email quotes through our flooring calculator
Improve tool performance and accuracy
Ensure product recommendations are based on usage trends
Prevent fraud and unauthorized access

We may also use aggregated, non-identifiable data to improve our services and offerings.

4. Data Storage & Security

All data is stored on secure, encrypted servers.
We follow best practices for protecting user data, including regular software updates and SSL encryption.
Only authorized personnel at SA Global Flooring have access to sensitive customer information.

5. Sharing Your Data

We do not share, sell, rent, or trade your personal data with third parties. Your data is used solely for the purpose of providing you with access to our platform and generating flooring-related quotes and services.

6. Cookies

We use cookies to enhance user experience, track login sessions, and remember user preferences. You can disable cookies via your browser settings if preferred.

7. Your Rights

You have the right to:

Request access to the data we store about you
Ask for corrections or updates to incorrect data
Request deletion of your personal data (subject to legal obligations)
Withdraw consent where applicable

To exercise any of these rights, please contact us at info@sa-global.co.za.

8. Third-Party Services

We may use third-party services such as:

EmailJS – to send quote emails
Google Analytics or SEO plugins – to understand traffic behavior
These services have their own privacy policies and comply with global data protection standards.

9. Changes to This Policy

We may update this Privacy Policy from time to time. All changes will be posted on this page with the date updated. Continued use of our site implies acceptance of the revised terms.

10. Contact Us

If you have any concerns or questions regarding our Privacy Policy, please contact:

SA Global Flooring (Pty) Ltd
📧 info@sa-global.co.za
📞 064 539 5246