14 Coert Steynberg street
Van Eck business park
Unit 9 Brakpan 1541
South Africa's Trusted Direct Flooring Importer - Quality You Can Feel, Prices You Can't Beat
14 Coert Steynberg street
Van Eck business park
Unit 9 Brakpan 1541
South Africa's Trusted Direct Flooring Importer - Quality You Can Feel, Prices You Can't Beat
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We're Here to Help You
Welcome to our Contact Us page. We value your inquiries and feedback. Here you can find all the information needed to reach out to us or our dedicated support team. Our goal is to ensure you have everything you need to make the best decisions for your flooring projects.
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Reach Out
We’re here to assist you with all your flooring needs. Don’t hesitate to contact us for inquiries or support.
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Common Questions
We’ve compiled answers to your most pressing questions.
What types of flooring do you offer?
At our flooring company, we understand that you might have questions. Below, you’ll find answers to common inquiries about our products and services. If you need further assistance, please feel free to contact us directly.
How do I place an order?
We aim to make the ordering process as smooth as possible. Our team is here to guide you through every step, from selecting the right flooring to ensuring timely delivery.
What is your return policy?
We believe in providing high-quality products. Our return policy is designed to ensure that you’re satisfied with your purchase. You can return products under specific conditions outlined on our website.
Can I track my order?
After placing your order, you will receive tracking information in an email. You can use this to follow your order’s journey from our warehouse to your door.
Do you offer flooring samples?
If you’re not sure about a color or texture, we offer flooring samples that you can request. This helps you visualize how our products will look in your space.
What is the average shipping time?
We strive for fast shipping, usually within 5-10 business days, but times may vary depending on your location and product availability.
Do you have a warranty on your products?
Yes, we provide warranties on our flooring products, ensuring quality and peace of mind in your investment.
Can I modify my order after it's placed?
If you’ve made a mistake, please contact us as soon as possible. We will do our best to accommodate your request, depending on the stage of your order.
Are your products environmentally friendly?
Many of our products are made with sustainable materials. We prioritize environmental responsibility in our manufacturing processes.
How do I contact customer service?
For questions that aren’t covered here, our customer service team is available to assist you. Reach out via our contact page for support.